10589 2016-11-03 09:50:27 +0000 Bugzilla can't be reliably accessed at ~08:45 UTC each day 2016-11-05 03:40:19 +0000 1 1 5 Infrastructure Bugzilla bugzilla unspecified x86 Multiple RESOLVED FIXED Medium+ normal Q4 1 joshuagloe mhalstead infras.bug.watcher Infras.watcher randy.macleod richard.purdie --- --- No (bug/feature does not impact docs) oldest_to_newest 67883 0 joshuagloe 2016-11-03 09:50:27 +0000 Around 08:45 GMT/UTC each day we reliably run into errors accessing the Yocto Project Bugzilla. The errors are error 28 from the storage engine, i.e. "undef error - DBD::mysql::st execute failed: Got error 28 from storage engine...." When I first saw this Michael suggested that this error seems to occur when the bugzilla database is being backed up and that we might want a new backup strategy. As an interim solution it could be useful to move the backup earlier in the day, 08:45 UTC is when several of our contributors and users in Europe are already trying to access Bugzilla. 67965 1 joshuagloe 2016-11-04 09:11:22 +0000 FWIW the window of unavailability is quite long. I was unable to access bugzilla from ~08:45 - ~09:10 68013 2 mhalstead 2016-11-05 03:40:19 +0000 I've altered the backup strategy. Bugzilla now stays online during the backup process. I've also moved it to 5AM UTC where the performance hit will trouble fewer users.