15969 2025-09-09 14:23:21 +0000 Contact email for website inquiries bounces 2025-09-25 18:18:45 +0000 1 1 5 Infrastructure Website web-content Production All Multiple RESOLVED FIXED High normal Q1 1 paul randy.macleod helpdesk jester mhalstead randy.macleod --- --- Don't know oldest_to_newest 102723 0 paul 2025-09-09 14:23:21 +0000 The "Contact Us" page on the Yocto Project website (https://www.yoctoproject.org/about/contact-us/) lists webmaster@yoctoproject.org as the email address for website inquiries. Trying to email this address resulted in a bounce. Perhaps it needs removing or updating? <webmaster@yoctoproject.org>: host mx2.forwardemail.net[121.127.44.59] said: 550 5.1.1 Message delivered to webmaster@yoctoproject.org; Can't send mail - all recipients were rejected: 550-5.2.1 The email account that you tried to reach is inactive. For more; 550-5.2.1 information, go to; 550 5.2.1 https://support.google.com/mail/?p=DisabledUser af79cd13be357-81b5eb849f1si61100885a.596 - gsmtp (in reply to end of DATA command) 102755 1 mhalstead 2025-09-11 18:25:16 +0000 There was one bad address in the forward list. I've replaced the bad address and tested successfully. Can you please test as well? 102758 2 randy.macleod 2025-09-11 19:56:55 +0000 Randy asked in email: If the triage team assigns a bug to helpdesk, will that get people's attention? Michael replied: Assigning a bug to helpdesk won't grab attention unless the bugspray bot is triggered. Adding "bugspray track" in a comment on a helpdesk bug will trigger the bot. We might not remember that but I'll try as I'm doing here! 102761 3 randy.macleod 2025-09-11 19:59:32 +0000 As usual, I'm one step behind Michael so changing the owner to Paul Barker for confirmation. 102762 4 mhalstead 2025-09-11 20:01:27 +0000 Bugspray only watches bugs when Product == Helpdesk so this tag won't be noticed. 102834 5 randy.macleod 2025-09-25 18:18:45 +0000 Sent a test email at 13:06 ET today. I got 3 replies in under a minute, one each from: Michelle Martineau, Josef Holzmayr, and Michael Halstead. Excellent response time!