Bug 14783

Summary:	[QA 4.0.rc1] - Abnormal responsive time for File Manager PCManFM application
Product:	[QA/Testing] Manual Testing	Reporter:	Teoh Jay Shen <jay.shen.teoh>
Component:	manual-testing	Assignee:	Teoh Jay Shen <jay.shen.teoh>
Status:	RESOLVED NOTABUG	QA Contact:	Teoh Jay Shen <jay.shen.teoh>
Severity:	normal
Priority:	Medium+	CC:	akuster808, randy.macleod, richard.purdie, yi.zhao
Version:	unspecified
Target Milestone:	4.1 M1
Hardware:	All
OS:	x86_64
Whiteboard:
OS type for building Yocto:	---	Type of Regression:	---
Verified:		Documentation change:	No (bug/feature does not impact docs)

Description Teoh Jay Shen 2022-04-12 15:26:00 UTC

[Summary]
The File Manager PCManFM application are taking a long time to load (approximately 10-15 mins) after clicking them. Other applications like terminal, l3afpad and etc are able to load immediately.

[Image source]
https://autobuilder.yocto.io/pub/releases/yocto-4.0.rc1/machines/genericx86-64/

[Test target]
NUC7

[Steps to reproduce]
1. Boot up the target image on NUC7/qemu
2. Open the File Manager PCManFM application.

[Expected]
The File Manager PCManFM should open immediately after clicking the icon. 

[Actual]
Mouse cursor turns into loading icon and it takes around 10-15mins to open the application.

Comment 1 Teoh Jay Shen 2022-04-13 07:27:47 UTC

[Updates]

This issue is not observed in qemux86-64 images.

Comment 2 Teoh Jay Shen 2022-04-13 08:23:41 UTC

[Updates]
I tested the genericx86-64 image on a Tigerlake NUC and I don't see this issue.
I will test it once more on another NUC7 and update.

Comment 3 Richard Purdie 2022-04-13 12:52:36 UTC

For reference I wasn't able to reproduce this issue under qemu either

Comment 4 Randy MacLeod 2022-04-14 14:36:45 UTC

If it happens again, check dmesg, collect top output and if there's a busy task, strace it.

Comment 5 Teoh Jay Shen 2022-04-15 06:41:48 UTC

After several attempts, I was not able to reproduce this issue on other NUC7 and NUC11. So I will close this bug for now and will try Randy's suggestions if we see this bug again in the future.

Comment 6 Teoh Jay Shen 2022-04-15 06:46:15 UTC

Not able to reproduce it this issue.